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Case study · Insurance
Issuing policies in near real time, 24/7.
A digital-first insurer, one of the names that set the pace in Italy, needed a better way to manage its bancassurance APIs.
service performance
high availability on policy issuing
real time
cover activation
The challenge
Cutting the time and cost of integrating with each bank.
A 24/7 high-availability service for issuing policies, with cover activated in near real time.
Always available
Issuing cannot wait for a maintenance window: the service has to answer at all times, with cover activated almost immediately.
Integration time and cost
Every bank came with its own integration project: cutting the cost and the time was what made growth on the bancassurance channel possible.
Security and reliability
Together with client support, these were the requirements with no room to give: controlled exposure to the outside and a legacy back end to protect.
The solution
An API Manager
built for the job.
We built a custom API Manager on top of a proprietary API Gateway product in .NET.
Layer 01
Cloud-ready microservices middleware
It exposes modern microservices to the banks while, behind it, still talking to the legacy back-end systems.
Layer 02
Two-way orchestrator
Between gateway and back end, a component that orchestrates and transforms the legacy web services both ways: this is where the old becomes usable by the new.
Layer 03
Monitoring and alerting
An open-source monitoring stack (ELK) with dashboards and real-time alerting: the service is watched while it runs.
Layer 04
Interfaces re-engineered
The interfaces were rethought and simplified: fewer steps for whoever integrates, fewer chances to get it wrong.
The results
Transformation that
works both ways.
The objectives the client set were met: two-way transformation, simpler interfaces, near real time.
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